Privacy Policy

1. Introduction

This policy applies to the My HOA Spot website located at myhoaspot.com and any information you provide to us directly, such as through our assessment request or contact forms. It does not apply to third-party websites or services that we may link to.

By using our website or submitting information to us, you agree to the practices described in this policy. If you have questions at any point, you can reach us using the contact details at the bottom of this page.

2. Information We Collect

We collect information in two main ways: directly from you and automatically through your use of our site.

Information you provide to us

When you fill out our assessment request or contact form, we may collect:

• Your name
• Email address
• Phone number
• Community or HOA name and location
• Your role (e.g., board member, property manager, homeowner)
• Any additional details you include in the message field

Providing this information is voluntary. You choose what you share with us.

Usage data

Like most websites, we automatically collect basic technical information when you visit, including your IP address, browser type, referring URL, pages visited, and approximate location (city or region level). This data helps us understand how the site is being used and how to improve it.

Cookies

We use a small number of cookies to keep the site functioning properly and to gather aggregate analytics. See the Cookies section below for more detail.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry. When you submit an assessment request or contact form, we use the information you provided to follow up with you about our HOA management services.
• To improve our website. Aggregate usage data helps us understand which pages are most useful, identify technical issues, and make improvements to the site experience.
• To send relevant communications. If you opt in to receive updates from us, we may occasionally send information about our services, tips for HOA boards, or company news. You can opt out of these communications at any time by replying to any email or contacting us directly.
• To meet legal obligations. We may use or retain information as required by applicable law or regulation.

We do not use your information for automated decision-making or profiling, and we do not use it for any purpose that is incompatible with why you submitted it.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Period.

We may share your information in the following limited circumstances:

• Service providers. We work with trusted third-party vendors who help us operate our website and business, such as email delivery services and web hosting providers. These vendors only access your information to perform services on our behalf and are not permitted to use it for their own purposes.
• Legal requirements. We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of My HOA Spot, our clients, or others.
• Business transfers. In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you if this occurs and your information becomes subject to a different privacy policy.

5. Data Retention

We retain contact form submissions and related communications for as long as reasonably necessary to fulfill the purpose for which they were collected — typically for the duration of a business relationship or inquiry, plus a reasonable period afterward for record-keeping purposes.

If you would like us to delete your information sooner, see the “Your Rights” section below for how to make that request.

6. Your Rights (California / CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and related privacy laws. These rights include:

• Right to know. You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and how we have used or shared it.
• Right to delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, where we are required by law to retain it).
• Right to opt out of sale. You have the right to opt out of the sale of your personal information. As noted above, we do not sell personal information, so this right is not applicable in practice — but we want you to know it exists.
• Right to non-discrimination. We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to verified requests within 45 days as required by law.

7. Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies for two basic purposes:

• Session functionality. These cookies are necessary for the website to work properly. They do not collect personal information and are deleted when you close your browser.
• Analytics. We use basic analytics cookies to understand aggregate traffic patterns — how many people visit, which pages are popular, and where visitors come from. This data is collected in aggregate and is not tied to individual identities.

We do not use cookies for advertising or cross-site tracking. We do not work with ad networks or allow third-party advertising cookies on our site.

You can control cookies through your browser settings. Note that disabling cookies may affect some site functionality.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please reach out to us. We are happy to help.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.